Shipping And Surcharges
Goods are normally sent out next day delivery, but please allow up to 21 days for engines and gearboxes.
Surcharges are charged because we need your old core units returned. We organise the return carriage but you will need to tell us when the goods are ready. On receipt of your old core unit we will refund your surcharge providing the returned unit meets the following criteria: engines must be securely bolted in the metal frame and drained of all oils; the engine must be complete, with no holes in the crankcase and built as fully as the one supplied; gearboxes must be secured within the plastic crate and drained of all oils, complete with no holes in the casing, free from cracks and excessive corrosion and must rotate (turn over); you must return the same type of unit as the one supplied. If the return unit does not meet this criteria then a reduced surcharge will be refunded at our discretion.
We deliver your order as soon as possible. We will normally send your order to you in 1 to 2 business days.
Please allow up to 21 days for engines and gearboxes.
International orders are generally received in under 5 to 7 days.
During busy periods the delivery time of some items may increase but you will be informed at the time of ordering.
You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.